Basic and Suggested Method of Working Remotely

AdminIT would like to assist you with finding the best solution for working remotely from home.

The Remote or Home Office Setup

We can’t stress enough the importance of having the right home office setup as it will allow you to be more productive and appear more professional.

Here are some basic tools for working remotely, essential for any home office:

    • Headset
    • Webcam
    • Stable internet Connection
    • Quiet place to work
    • Choosing the correct Connectivity Scenario for connecting to USC.
    • USC Connectivity Scenarios

USC Connectivity Scenarios

Here are three different scenarios based on your work requirement and the type of access needed to perform your job.

Consider what you need to access to work from home and choose from the following:

Do I need to connect to the VPN?

If NO, choose scenario one.

If YES, choose scenario two or three, based on your requirements.

 

 

 

Scenario 1: VPN Connection not necessary

No

Instructional Steps
1 Check your Internet Speed by visiting https://speedtest.net

The speed minimum you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
2 Connect headphone to your Home Computer.
3 Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4 Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5 Navigate to https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6 You can access all other work applications from the employee gateway:

Scenario 2: VPN, working from computer at home

No

Instructional Steps
1 Check your Internet Speed by visiting https://speedtest.net

The speed minimum you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
2 Connect headphone to your Home Computer.
3 Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4 Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5 Navigate to https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6 You can access all other work applications from the employee gateway: https://employees.usc.edu/
7 This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8 Connect to the VPN, click here for a guide.
9 Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives (ie your S drive, your T drive etc) picture of S drive
10 All of the applications in scenario 1.
11 USC application that requires VPN access.

Scenario 3: VPN, Remote Desktop

No

Instructional Steps
1 Check your Internet Speed by visiting https://speedtest.net

The speed minimum you will need is 10 Mbps Download and 1 Mbps Upload for optimal connectivity. Below is from USC network where the download is at 139 Mbps and Upload is at 612.65 Mbps.
2 Connect headphone to your Home Computer.
3 Plug in your webcam if it’s an external device. If you have a built-in webcam, please make sure it is enabled.
4 Navigate to https://www.usc.edu/office365 . Log in here with your NetID credentials. These are the same credentials you use to log in to Workday. From here you can access your email, as well as any documents you have saved to OneDrive.
5 Navigate to https://usc.zoom.us/ and click the Sign In button. Sign in with your NetID credentials (the same credentials used in step 4). From here, you can create or join meetings using your USC licensed copy of Zoom Professional.
6 You can access all other work applications from the employee gateway: https://employees.usc.edu/
7 This scenario is for when you need to access tools and applications that require a VPN connection. We don’t recommend being connected to the VPN unless it is necessary.
8 Connect to the VPN, click here for a guide.
9 Once on the VPN, navigate to your file share or web application. Please contact our desktop team if you need help connecting your network drives (ie your S drive, your T drive etc) picture of S drive
10 All of the applications in scenario 1.
11 USC application that requires VPN access.
12 Before you connect to Remote Desktop, make sure you’re signed in to Zoom on your home computer! See step 5 of scenario 1. If you connect to Zoom while using remote desktop, Zoom will not work! If you need to use Zoom while working with remote desktop, minimize remote desktop!
13 Sign in to the VPN with the Cisco AnyConnect Mobility Client. Instructions here:
14 Connect to Remote Desktop. If you need Remote Desktop set up, please contact AdminIT.
15 Remember: DO NOT use Zoom while in Remote Desktop.
16 DO NOT SHUT DOWN YOUR OFFICE MACHINE.